Tuesday, April 01, 2008

Obviously they don't have a clock

My HP laptop is not working again. All this despite having it's mother board changed last week.

I'm back at the Service Centre today. Waiting for it to open. I may have to start knocking on the glass window soon.

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Thursday, March 27, 2008

Service Centre 2.0

Why can't it be open now?

Service centres and other customer serving offices should strive to open at convenient hours for the working class.

Why can't they open at 7am and close at 10pm? It would make life a whole lot easier for many ordinary citizens. Why not remove the stress and hassle of doing these errands during "working hours"? How about "friendly hours" instead?

I'm waiting for HP to open their doors this morning, as my laptop is ready for collection. Another 20 minutes to burn. Sheesh.

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Monday, March 24, 2008

How would you like to queue up today?

The HP service centre in Damansara puts you through this test just to get a queue ticket. How annoying! You know the system is a failure when you need to dedicate a human robot to guide people.

Anyhow, my laptop's display adaptor is broken. They will have to change the entire mother board. 3 working days. Hope it goes well!

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Sunday, March 23, 2008

Broken laptop

My laptop is "broken". It just won't boot (one long beep, followed by two short beeps).

Thankfully, it's still under warranty. I bought a 3-year carry-in warranty pack, back in 2006. You should do the same if you're buying a new laptop. Bad luck is random.

Not looking forward to walking in to the HP Service Centre on a Monday morning. You can expect to hear my grouses here, if any.

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